Skynet

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Services included with our solutions

Extra help with our software and your business needs

Consultancy

Consultancy takes place prior to the installation of your software. This covers:

  • Detailed discussions of your company’s working practices and procedures, together with the configuration options available to you within the core system.
  • Any specific modifications, along with a discussion of the default settings within the system.
  • Building the system to your specifications. Following the system build, your software is then ready to install, which is handled by our technical team.

Implementation

Installation will take place either on your server or in the cloud. This will include:

  • A test database provided by us, to give you the opportunity to try and test the system.
  • Installation and setup of the software on your servers.

Please contact us for details of server specifications and operating system requirements.

Training

We tailor the training to your requirements so that it is focused on processes that are crucial to you. It is advisable to book initial training at the time of your software purchase so that you can start to use your system immediately.

Support & Maintenance

Our support enables you to contact our helpdesk regarding any issues you have with your Skynet software and includes regular software upgrades to ensure you always use the latest version at no extra cost.

Customisation

Skynet has had a number of clients who asked for modifications to the standard Skynet software in order to accommodate their specific business processes. This can take place either at onset or later on.